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ValveTime.co.uk | Valve News, Forums, Steam
"The latest report from DougV
DougV (head of support for Steam) sent out a status report internally today. With his permission, I'm sharing some of it here for your information. It shows you where people are reporting problems, and thus what's probably priority right now to fix.
In an internal Valve email, DougV posts...
quote:
As we close the end of the first week of HL2 I wanted to give everyone an update on how support is doing. Currently there are 3 main problems that are driving support incidents (roughly 95% of incidents created). They are:
1. The "Audio-Stuttering" problem
2. The "Memory Read" errors
3. Problems with SecuRom copy protection
The remaining 5% of Support Incidents are complaints about single-player requiring Steam, How to play in Offline Mode, and account problems."