a seemingly unique launch problem.

[Gordon-Shepherd]

I ain't seen this one turn up anywhere yet.
menu screen is loading, then it all messes up and tells me that I need a minimum of directx 8 to play it.
I have directx 10.
halp D:

 

[Chris D]

Interesting one...

I'm assuming then you have Windows Vista? Which version of Vista? What graphics card? What version of the graphics card drivers are you using?

 

[Lazlow]

Any other repro steps?

Haven't been able to reproduce this internally. As Chris_D said, I presume you're running Vista? Is this still happening, and are there any other steps involved in reproducing the problem?

 

[Gordon-Shepherd]

nope, windows xp. nothing really, I run it as normal..

 

[Yellonet]

I ain't seen this one turn up anywhere yet.
menu screen is loading, then it all messes up and tells me that I need a minimum of directx 8 to play it.
I have directx 10.
halp D:

If you have XP you most likely don't have DX10 unless you have some special homebrew version. Anyway, are you sure that you have DX9c installed?

 

[Gordon-Shepherd]

ah, see heres the problem. Think I have it solved.
a stupid mistake really.
after I got the message for the first time, I installed the latest version of DX I could find without really reading into it.. which was DX10. I have XP, so it probably didn't work. I'll install 9c now and try again.
it's wierd though, I could have sworn I had DX8 or higher beforehand anyway..

 

[CyberPitz]

Have you tried making sure in the launch properties of the icon it doesn't read something in there forcing dx7?

 

[Gordon-Shepherd]

got directx 9c. same error.
I have it on safemode in the launch properties, dont see anything to do with directx

 

[Gordon-Shepherd]

nothing works.
turns out its my graphics card.
nvidia gefore mx 440 is a directx7 card apparently.. despite my dxdiag saying im running Directx 9

 

[scotland1]

Dayum, unlucky.

 

[CyberPitz]

The hell? Way to go dxdiag, stupid liar.

 

[Apocalypse89]

He technically is running DirectX 9, otherwise, most new games wouldn't even start. His card just doesn't support it.

 

[DiSTuRbEd]

You don't even have the minimum required video card to play the game, I suggest upgrading to a DX8+ card if you really want to play this game.

 

[jersey shore]

I am also having the same exact problem here. I pre-ordered the game in hopes that I could play some TF2 but upon launching the game I am also getting the same error message. I have taken some screen shots of dxdiag. I believe my computer is more than sufficient to run this game as it runs half life 2 flawlessly as well as other games I play.

and

Hopefully this bug will be worked out and I will be able to play it upon release.

 

[jersey shore]

I am also having the same exact problem here. I pre-ordered the game in hopes that I could play some TF2 but upon launching the game I am also getting the same error message. I have taken some screen shots of dxdiag. I believe my computer is more than sufficient to run this game as it runs half life 2 flawlessly as well as other games I play.

and

Hopefully this bug will be worked out and I will be able to play it upon release.

 

[Gordon-Shepherd]

hmm.. no. your card must only support DX7. though I've heard of people with ATI having problems..
I checked the minimum requirements on the store page for valve. for everything in the orange box, at least directx 8 is required. hl2 was only DX7.
though other sites minimum requirements state all of the orange box games require just dx7.. confusing. I'm gonna go with the steam store page though.
I need a new card, but the geforce mx 440 card is AGP. I searched for some other AGP cards, but they seem to be all built for windows vista (Im assuming this means it wont work on XP) so I need a new AGP card for XP that supports dx8+. can anyone find something like this por moi?

 

[Operational]

No the Radeon X1650 is a DirectX 9 compatible card so it should be fine.
However the Geforce MX series is only DirectX 7 compatible so I'm afraid your out of luck.

 

[jersey shore]

Yeah, my Radeon x1650 does support DirectX 9 according to the ATI/AMD site. I have found people posting on some other sites having the same problem. However I am not noticing any similarities between the people that have this problem so I am having a hard time trying to figure out exactly what it could be.

 

[Gordon-Shepherd]

I'll wait until the real game is released in case it isn't what it says it is, then I'll get a new card.

 

[DiSTuRbEd]

You'll need a card that at least supports DX8, that won't change. I suggest start looking now.