hl2.exe - Application Error

[iamaninjayea]

Got the Orange Box for Christmas - Fine
I got Steam - Fine
I installed it - Fine
I launched it - Fine

Then, I was wondering around that testing room, getting told the controls, but as soon as I step out of the portal, I get this error:

hl2.exe - Application Error

The instruction at "0x10ad7332" referenced memory at "0x1f878d3c". The memory could not be "read".

Click on OK to terminate the program.

[OK]

I rather stupidly took a picture with my camera, not a screen shot, but I'll attach it anyway.

Can someone tell me what the problem is and hopefully hopefully how I can fix it!

Thank you.

[edit] Specs:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name THEO-COMPUTER
System Manufacturer Dell Inc.
System Model Dell DV051
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2793 Mhz
BIOS Version/Date Dell Inc. A03, 08/10/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name THEO-COMPUTER\Theo
Time Zone GMT Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 56.02 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.20 GB

Processor
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Hyper-threaded (2 total)

Main Circuit Board
Board: Dell Inc. 0JC474
Serial Number: ..CN481115AF0CEU.
Bus Clock: 800 megahertz
BIOS: Dell Inc. A03 10/08/2005

Memory Modules
504 Megabytes Usable Installed Memory
Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB (serial number 20287D82)

Display
Intel(R) 82915G/GV/910GL Express Chipset Family [Display adapter]
DELL E176FP [Monitor] (17.1"vis, s/n FC529646111L, April 2006)

Multimedia
Hauppauge WinTV PVR PCI II (26xxx)
SigmaTel High Definition Audio CODEC
WsAudioDevice_383

Drives
325.02 Gigabytes Usable Hard Drive Capacity
175.65 Gigabytes Hard Drive Free Space

HL-DT-ST CDRW/DVD GCC4482 [CD-ROM drive]

Seagate FreeAgentDesktop USB Device [Hard drive] (250.06 GB) -- drive 1
WDC WD800JD-75MSA2 [Hard drive] (80.00 GB) -- drive 0, SMART Status: Healthy


Please ask if any more are needed and I will do my best to find out, although I'm not very technical, so you might have to explain how I find out.

 

[Dekstar]

Hmm I'm not so sure about your graphics card being up to snuff (saying that though, I can't find any info on it). Make sure your graphics drivers are up-to-date and verify your games through steam. To do the latter, right click the game in the steam menu, then click properties. Then, go to the Local Files tab and click "Verify Integrity of Game Cache". It might take a while so let it do its job.

Hope that helps.

 

[iamaninjayea]

Hmm I'm not so sure about your graphics card being up to snuff (saying that though, I can't find any info on it). Make sure your graphics drivers are up-to-date and verify your games through steam. To do the latter, right click the game in the steam menu, then click properties. Then, go to the Local Files tab and click "Verify Integrity of Game Cache". It might take a while so let it do its job.

Hope that helps.

I've verified portal. Still doesn't work.
I'm not really sure how to update my graphics drivers...
do you know a way that I can check whether my graphics card is up to snuff. I'm sure I went on a website once, but I cannot remember the name.

 

[Dekstar]

Well as far as I can work out, your computer is a Dell Dimension E310? If so, this is where you can get your drivers from.

Good luck.